Privacy Policy – Your Trust, Our Priority
At The Knot Company, we deeply value your privacy. We’re committed to keeping your information safe, secure, and never misused. Here’s how we handle your data with care:
What We Collect & Why:
When you make a purchase or browse our website, we collect limited information only to fulfill your order and improve your experience. This includes:
- Personalization Details – The names, messages, dates, images, or any other details you share to personalize your hamper are used exclusively to bring your vision to life. We never reuse, publish, or share these inputs with anyone. Your memories, your moments — always kept private.
- Basic Contact Information – This includes your name, email, address, and phone number, so we can deliver your hamper and send important updates.
- Device & Browser Details – This includes your IP address and other device information, which help us optimize the website experience for you.
Your Consent Matters:
We use your information only when necessary and only with your permission. For example:
When you place an order, it’s understood that you consent to share information needed to complete the transaction.
For marketing emails or updates, we’ll ask for your clear and express permission.
You can opt out or withdraw consent anytime by contacting us at hello@theknotcompany.in.
Payment & Data Security:
Your payment security is a top priority. We follow strict industry standards to ensure:
We do not store any payment details on our servers.
All transactions are processed securely through trusted, certified payment gateways.
Your data is never shared, sold, or misused under any circumstance.
Third-Party Services:
We work only with reputed third-party providers to fulfill orders or process payments. These providers:
Use your data only as required to perform their service.
Have their own privacy policies, which we encourage you to review.
Our Promise of Security:
We implement robust security measures to protect your data from unauthorized access, alteration, or misuse. Your information is kept safe through secure systems and limited access protocols.
Cookies & Browsing:
Cookies help enhance your experience by maintaining your session on our website. They do not track you across other sites or collect personal information beyond your visit here.
Policy Updates:
Any future changes to our policy will be updated on this page. If significant updates are made, we’ll notify you so you’re always informed.
Age of Consent:
By using our site, you confirm you are of legal age in your region or are using it under parental/guardian supervision.
Questions or Concerns?
Feel free to reach out to our Privacy Team at hello@theknotcompany.in if you need access to your personal data, corrections or updates, clarifications about this policy.
